Author: Mariana

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5 Reasons to Hire an Online Business Manager and Build Your Coaching Dream Team

Hire an Online Business Manager

As a coach, it’s no secret that your business requires your full attention. From working with clients to managing your marketing strategy, there’s a lot to juggle. However, if you’re serious about growing your business and scaling your impact, you need to start thinking about building a team. In particular, hiring an Online Business Manager (OBM) can help you take your business to the next level. Here are five reasons why you need to build a team to scale:

  1. Leverage the expertise of others: While you may be a talented coach, there are likely areas of your business that you’re not an expert in. By building a team, you can bring in people with complementary skills to help you achieve your goals.
  2. Focus on your strengths: When you’re bogged down with administrative tasks and managing a team, it can be challenging to focus on what you do best. By delegating to an OBM, you can free up your time and energy to focus on your core strengths.
  3. Increased productivity: With an OBM on board, you’ll be able to streamline your business processes and increase your productivity. You can trust that your team is handling the day-to-day operations, giving you more time to focus on high-level strategy and growth.
  4. Better decision-making: When you have a team of experts on board, you’ll be able to make better decisions for your business. You’ll have access to more data and insights, and you’ll be able to get a more well-rounded perspective on the issues you’re facing.
  5. Scalability: Ultimately, building a team is the key to scaling your business. By delegating to an OBM and bringing on other team members, you’ll be able to take on more clients, launch new products or services, and grow your business in ways that would be impossible on your own.

 

Ready to hire an Online Business Manager? 

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Art of Following Up: How Coaches Can Seal the Deal Without Feeling Salesy

following up

As a coach, you know that following up with potential clients is an essential part of building your business. However, it can be challenging to follow up without feeling salesy. In this post, we’ll discuss three ways to follow up with potential clients without feeling pushy or uncomfortable.

  1. Acknowledge their timeline One of the best ways to follow up with potential clients without feeling salesy is to acknowledge their timeline. For example, if a potential client mentioned that they have a set timeframe for getting a particular problem sorted, follow up with a message like: “Hey (Name), you mentioned you have a set timeframe around getting (problem) sorted. How are things looking to move ahead?” This approach shows that you’re interested in helping them achieve their goals, and you’re respectful of their time.
  2. Suggest another call If you’ve already had a meeting with a potential client, but you didn’t close the deal, don’t be afraid to suggest another call. For example, you could say: “Hey (name), we covered a lot in our last meeting. Shall we jump on another call to go through things again?” This approach shows that you’re invested in helping them and you want to ensure that all their questions are answered.
  3. Be understanding, sometimes, potential clients may go quiet, and it’s easy to assume that they’re not interested. However, it’s essential to be understanding and give them the benefit of the doubt. For example, you could say: “Hey (name), if you’re like me, life gets in the way at times. When is a good time for us to reconnect?” This approach shows that you understand that life can get busy, and you’re willing to work around their schedule.

 

Ready to automate your business processes and build your CRM system? Setup yours now.

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5 Signs Your Business Needs a Virtual Assistant

virtual assistant

As a business owner, you know how important it is to keep up with the day-to-day operations of your business. However, as your business grows, it can become increasingly difficult to manage everything on your own. This is where a virtual assistant can be a game-changer. In this post, we will discuss the signs that your business needs a virtual assistant.

  1. You’re spending too much time on administrative tasks: As a business owner, you have a lot on your plate. But if you find yourself spending a lot of time on administrative tasks like scheduling appointments, responding to emails, and managing social media, it’s time to delegate these tasks to an assistant.
  2. You’re missing deadlines: If you’re struggling to meet deadlines, it’s a sign that you need help. An assistant can help you manage your workload and ensure that you meet your deadlines.
  3. You’re feeling overwhelmed: If you’re feeling overwhelmed and stressed, it’s time to bring in some help. An assistant can take on tasks that you don’t have time for or don’t enjoy, allowing you to focus on the aspects of your business that you’re passionate about.
  4. You’re losing clients: If you’re struggling to keep up with client demands, it’s time to consider hiring a virtual assistant. They can help you manage client communications and ensure that you’re providing excellent customer service.
  5. You’re not growing as quickly as you’d like: If you’re struggling to grow your business, it could be because you’re spreading yourself too thin. A virtual assistant can help you focus on growth opportunities and take your business to the next level.

When it comes to hiring a virtual assistant, there are a few things to keep in mind. First, it’s important to define the tasks that you need help with and find a virtual assistant who has the skills to handle them. You should also be clear about your expectations and communicate regularly with your virtual assistant to ensure that they’re meeting your needs.

 

So, you think you’re ready for an assistant? Check out the packages and get your right-hand superwoman for your business!

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The Power of a CRM System: Why Your Business Needs One

CRM system

If you are running a business, you have probably heard of CRM systems. But what exactly is it, and why do you need one? In this post, we will explore the benefits and how they can help you manage your business more effectively.

CRM stands for Customer Relationship Management. At its core, it is a software tool that helps you manage your interactions with your customers. It allows you to store and manage customer data, track customer interactions, and automate certain tasks related to customer management.

One of the biggest benefits of a CRM system is that it allows you to keep track of all your customer interactions in one place. This means that you can quickly and easily access customer data and history, and provide a more personalized experience to your customers.

Another benefit of a CRM system is that it can help you automate certain tasks related to customer management. For example, you can set up automated email campaigns to follow up with customers who have made a purchase or send out automated reminders to customers who need to renew their subscriptions.

A CRM system can also help you manage your sales pipeline more effectively. By tracking customer interactions and engagement, you can identify potential sales opportunities and track them through the sales process. This can help you close more deals and increase revenue for your business.

Additionally, a CRM system can help you improve your customer service by allowing you to track and respond to customer inquiries more efficiently. You can also use the data in your CRM system to identify common customer issues and address them proactively.

There are many different CRM systems available on the market, each with their own features and capabilities. Some popular options include Dubsado and Zoho. When choosing a CRM system for your business, it is important to consider your specific needs and goals.

If you’re ready to take your business to the next level and automate your business to maximize productivity, let’s setup your CRM today

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Onboarding Your Clients in Your Sleep: The Tools You Need to Make It Happen

onboarding your clients

As a business owner, onboarding new clients can be a time-consuming process. From sending emails and creating workflows to managing records and communicating with your team, it can be a lot to handle. However, thanks to the latest technology and automation tools, onboarding your clients has never been easier.

One of the most popular tools for managing workflows is Dubsado. With Dubsado, you can create custom workflows that automate your client onboarding process, from sending contracts to scheduling appointments. You can also create custom forms and questionnaires to gather information from your clients.

ActiveCampaign is another tool that can be used to create email sequences that guide your clients through the onboarding process. With ActiveCampaign, you can create targeted email campaigns that provide your clients with the information they need at each stage of the onboarding process.

For managing records and client information, Airtable is a great tool to use. Airtable is a cloud-based database that allows you to store and manage all your client information in one place. You can create custom fields, add notes, and even create custom views to help you manage your client records.

To create onboarding videos, Loom is a great tool to use. With Loom, you can record your screen and your voice to create custom video tutorials that guide your clients through the onboarding process. This can be especially helpful for clients who are visual learners or who prefer to learn at their own pace.

For project management, Asana is a great tool to use. With Asana, you can create custom projects and tasks that help you manage your client onboarding process. You can also assign tasks to team members, set due dates, and track progress.

Finally, for instant communication with your team, Slack is a great tool to use. With Slack, you can create custom channels for different projects and departments, and easily communicate with your team members. You can also integrate Slack with other tools, like Asana and ActiveCampaign, to streamline your workflow.

Setting up automations and having a plan in place for onboarding your clients is crucial to the success of your business. By using the tools mentioned above, you can automate your onboarding process, save time, and focus on what you do best: serving your clients.

 

Ready to onboard your clients on your sleep, let’s setup your CRM System Today!

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How Funnels Can Help Your Business Operate Like Clockwork

funnels
Are you tired of feeling like your business is running in circles? Are you struggling to convert leads into customers? If so, it might be time to implement a funnel strategy. Funnels are a powerful way to streamline your business operations and increase conversions. By guiding your customers through a series of targeted steps, you can build trust, establish credibility, and create a clear path to purchase. In this comprehensive guide, we’ll explore the benefits of using funnels, how to create effective funnels, and the tools you need to get started. Benefits of Using Funnels There are many benefits to using funnels in your business. For starters, funnels can help you:
  • Increase conversions: By guiding customers through a series of targeted steps, you can increase the likelihood that they’ll convert.
  • Build trust: By providing valuable information and establishing credibility, you can build trust with your audience.
  • Streamline operations: Funnels can help you streamline your operations by automating certain tasks and workflows.
  • Gather data: By tracking customer behavior, you can gather valuable data that can help you optimize your funnels and improve your overall strategy.
Creating Effective Funnels Creating effective funnels requires careful planning and attention to detail. Here are the key steps involved:
  • Define your goals: What do you want to achieve with your funnel? Do you want to generate leads, increase sales, or promote a specific product?
  • Map out your funnel: Determine the steps that your customers will need to take to achieve your goals. This might include signing up for a newsletter, downloading a lead magnet, or making a purchase.
  • Create your content: Develop high-quality content that speaks to your audience’s needs and interests. This might include blog posts, videos, or social media posts.
  • Choose your tools: There are many tools available to help you create and optimize your funnels. Some popular options include ClickFunnels, Leadpages, and Unbounce.
  • Test and optimize: Once your funnel is up and running, it’s important to track your results and make adjustments as needed. This might include tweaking your content, adjusting your calls to action, or changing your targeting criteria.
Tools You Need to Get Started Getting started is easier than you might think. Here are some of the tools you’ll need:
  • Landing page builder: A landing page builder like ClickFunnels, Leadpages, or even better, your own website can help you create professional-looking pages that convert.
  • Email marketing software: Email marketing software like ActiveCampaign or ConvertKit can help you automate your email campaigns and nurture your leads.
  • Analytics software: Analytics software like Google Analytics can help you track your results and make data-driven decisions.
Implementing funnels can help your business operate like clockwork by streamlining operations, increasing conversions, and providing valuable data. By defining your goals, mapping out your funnel, creating high-quality content, and using the right tools, you can create a funnel strategy that drives results.

So what are you waiting for? Start building yours today!

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What is an SOP and Why Do You Need Them ASAP?

what is an SOP

Standard Operating Procedures (SOPs) are an essential tool for any business that wants to streamline its operations and increase productivity. An SOP is a set of instructions that outlines how to complete a task or process in a consistent and repeatable way. SOPs can help you save time, reduce errors, and ensure that everyone in your organization is on the same page.

In this article, we’ll explore what an SOP is and why you need them ASAP for your business.

  1. What is an SOP? An SOP is a document that outlines step-by-step instructions for completing a task or process. It includes details such as who is responsible for each step, what tools or resources are needed, and what the expected outcome should be.
  2. Why do you need SOPs? SOPs can help you streamline your operations and increase productivity by reducing errors, eliminating redundancies, and ensuring that everyone in your organization is working towards the same goal. SOPs can also help you train new employees more efficiently, as they provide a clear roadmap for how to complete tasks.
  3. How do you create an SOP? To create an SOP, start by identifying the task or process that needs to be documented. Break the task down into individual steps and document each step in detail, including who is responsible for each step and what tools or resources are needed. Test the SOP to ensure that it is accurate and effective.
  4. How do you implement SOPs? Once you have created them, make sure that everyone in your organization is aware of it and understands how to use it. Train employees on how to follow the SOP and make it easily accessible to everyone who needs it. Monitor the effectiveness of the SOP and make changes as needed.

SOPs are an essential tool for any business that wants to streamline its operations and increase productivity. By creating clear, repeatable processes, you can reduce errors, eliminate redundancies, and ensure that everyone in your organization is working towards the same goal.

Start creating SOPs for your business today and enjoy the benefits of increased efficiency and productivity.

Hire your OBM Today!
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Automate Your Marketing with an OBM, Dubsado, and ActiveCampaign

Automate Your Marketing
Marketing can be a time-consuming and challenging task, but it’s essential for any business that wants to grow and succeed. Fortunately, there are now many tools and strategies available that can help automate and streamline your marketing efforts. In this article, we’ll explore how to use an Online Business Manager (OBM), Dubsado, and ActiveCampaign to automate your marketing and save you time and money.
  1. Hire an Online Business Manager (OBM): An OBM is a professional who can help manage and streamline your business operations, including your marketing efforts. They can help you develop a marketing plan, set up systems and processes, and implement automation tools to streamline your marketing efforts.
  2. Use Dubsado to Manage Your Client Relationship: Dubsado is a powerful client management tool that can help automate your marketing efforts. You can use Dubsado to manage your client contacts, send emails, create workflows, and even schedule appointments. Dubsado can help you create a seamless client experience, from initial contact to post-sale follow-up.
  3. Set Up ActiveCampaign Automation: ActiveCampaign is an email marketing automation tool that can help you save time and increase engagement with your audience. With ActiveCampaign, you can create personalized email campaigns, segment your audience, and automate your email marketing efforts. You can set up automated workflows that trigger emails based on subscriber behavior, such as opening an email or clicking a link.
  4. Develop a Strategy: Before implementing any automation tools, it’s essential to have a clear marketing strategy in place. Your strategy should outline your goals, target audience, messaging, and tactics. Once you have a strategy in place, you can use automation tools to execute your plan more efficiently.
  5. Monitor and Adjust: Automation is not a “set it and forget it” solution. It’s essential to monitor your automation tools regularly and adjust your strategy as needed. Pay attention to your metrics, such as open rates and click-through rates, and adjust your campaigns accordingly.

Ready for an OBM? Have a look HERE for more information and let’s start working together!

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5 Tips for Effective Boundary Setting with Coaching Clients

Boundary Setting
As a coach, it’s important to set boundaries with your clients in order to maintain a healthy and productive relationship. Boundaries help to create clear expectations and prevent misunderstandings, allowing you to focus on providing the best coaching possible. Here are some tips on how to effectively set boundaries with your coaching clients.
  1. Be clear and direct: When setting boundaries, it’s important to be clear and direct. Avoid using language that leaves room for interpretation or suggests that you may be flexible on the boundary. For example, instead of saying “I may have to leave early,” say “I can only stay for one hour.”
  2. Use “I” statements: Using “I” statements helps to communicate that the boundary is about your needs, rather than a judgment on the client. For example, instead of saying “You can’t call me outside of our scheduled sessions,” say “I prefer to only communicate during our scheduled sessions.”
  3. Offer alternatives: If a client requests something that you cannot accommodate, offer alternative solutions. For example, instead of saying “I’ve got a lot on my plate, but sure…I’ll do it,” say “Given my current workload, I won’t be able to help you right now. Is there someone else you could reach out to?”
  4. Enforce consequences: It’s important to enforce consequences if a client repeatedly violates a boundary. This helps to maintain the integrity of the coaching relationship and prevent burnout. For example, if a client repeatedly shows up late to sessions, consider enforcing a late fee or rescheduling the session.
  5. Be consistent: Consistency is key when it comes to setting boundaries. Make sure that you are applying the same boundaries to all of your clients and that you are enforcing them consistently. This helps to create a sense of fairness and ensures that all clients are receiving the same level of coaching.
Setting boundaries with your coaching clients is essential for maintaining a healthy and productive relationship. By being clear and direct, using “I” statements, offering alternatives, enforcing consequences, and being consistent, you can create a coaching relationship that is respectful, effective, and fulfilling for both you and your clients.  

Today, I invite you to visit my store HERE for more assets and information for your coaching business!

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Mastering Email Communication

Mastering Email Communication

Email communication is an integral part of our daily work routine. It’s one of the most convenient and reliable ways to communicate with colleagues, clients, and other professionals. However, it’s not just about sending emails; it’s about sending emails that are clear, concise, and professional. In this blog post, we’ll explore how you can upgrade your email language and impress like a boss.

  1. Upgrade “I think maybe we should” to “It’d be best if we…”
    When suggesting a course of action, it’s better to use assertive language. Instead of sounding unsure or hesitant, use language that reflects confidence and authority. For example, instead of saying, “I think maybe we should,” say, “It’d be best if we…”
  1. Upgrade “Just wanted to check in” to “Where can I expect an update?”
    The phrase “Just wanted to check in” can come across as passive and weak. Instead, try to use language that conveys a sense of purpose and urgency. For example, say, “Where can I expect an update?” This language sounds more assertive and shows that you’re interested in keeping the project moving forward.
  1. Upgrade “What works best for you?” to “Could you do…?”
    When scheduling a meeting or asking for someone’s availability, avoid using passive language like “What works best for you?” Instead, try to be more direct and use language that is more specific. For example, say, “Could you do Tuesday at 2 pm?”
  1. Upgrade “Ah, sorry my bad, totally missed that” to “Nice catch, updated, thanks for letting me know”
    When acknowledging a mistake or oversight, it’s essential to use language that shows accountability and responsibility. Instead of apologizing, acknowledge the other person’s contribution and thank them for bringing it to your attention. For example, say, “Nice catch, updated, thanks for letting me know.”
  1. Upgrade “No problem, no worries” to “Always happy to help”
    When someone thanks you for your help or assistance, it’s better to use language that is more appreciative and positive. Instead of saying, “No problem” or “No worries,” say, “Always happy to help.” This language sounds more enthusiastic and grateful.
  1. Upgrade “Hopefully that makes sense?” to “Let me know if you have any questions”
    When concluding an email or explaining a concept, avoid using language that implies uncertainty or doubt. Instead, use language that encourages feedback and questions. For example, say, “Let me know if you have any questions.” This language sounds more confident and open-minded.

By using assertive language, avoiding passive language, acknowledging mistakes, being grateful, and using language that encourages feedback, you can take your email communication to the next level. Practice these tips and watch your professional relationships and communication skills thrive.

 

If you want to take a step further, why don’t you try my 6 questions to read your client’s minds and land your next client? CLICK HERE